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FAQs and Contact

For questions or assistance, please check out our FAQ’s, use the contact details below or complete the contact form.

FAQs

Payment
We currently accept payment from Visa, Mastercard, American Express, Discover, JCB, and Diners Club, as well as Google Pay, Paypal, and Apple Pay.
Changing or Canceling Your Order
Please enter your promo code at time of purchase, as we are unable to apply it after the order is placed. If you need to change or cancel your order, please contact us by email at customerservice@atmcollection.com. Once an order is shipped, we are unable to make any changes.
Product Availability
All products are subject to availability. We strive to maintain current inventory levels, but sometimes we do run out of stock. The email confirmation sent once an order is placed does not guarantee your order will be fulfilled. We will notify you if any item(s) can not be fulfilled and will credit the amount to the original form of payment.
Sale
Promotions cannot be combined with other discounts or applied to previous purchases. Please enter your promo code at time of purchase, as we are unable to apply it after the order is placed. All merchandise marked 40% off or more is FINAL SALE and is not eligible for return. Face masks are FINAL SALE and are not eligible for return.
Price Adjustments
We are able to offer a one-time price adjustment on full price items purchased up to 7 days prior to the start date of a sale. The exact style, color, and size must be in stock at the time your request before any price adjustment can be approved. Price adjustments will be issued as a refund to your original form of payment. Items originally purchased on sale are not eligible for a price adjustment. Once an item has been purchased at a discounted price, no price adjustment will be offered.
Sales Tax
Sales tax will be applied to all orders shipping to the following states per new Sales Tax Nexus laws: AL, AR, CA, CO, CT, GA, IL, IN, IA, KY, LA, MD, MI, MS, NC, NY, OH, PA, SC, TN, TX, UT, VA, and WI.
Shipping
Please visit our Shipping FAQs page for more information.
Returns and Exchanges
Please visit our Returns FAQs page for more information.
Privacy Policy
Please view our Privacy Policy for more information.
Terms and Conditions
Please view our Terms and Conditions for more information.

Inquiries

General Info

info@atmcollection.com

Customer Service

Monday to Friday 9AM - 5PM ET
customerservice@atmcollection.com

1 (888) 286-8806